We want our customers to have confidence when you shop with our Marketplace sellers.
If you have questions about an order from a seller, please see Marketplace Sellers on Walmart.
There are a few ways to report a Marketplace seller.
Incorrect Product Information
Use the Report incorrect product information link on the product page.
- Report if a product is offensive, prohibited, misleading, or contains incorrect content.
Product Authenticity
If you believe there is a counterfeit product or other infringing content on Walmart.com, please notify us by using the Intellectual Property (IP) Claim Form or the Brand Portal.
If you're an authorized representative of a registered brand and would like to use the Brand Portal, you may ask the brand owner to sign up for an account and invite you as a user.
Suspicious Marketplace Seller Activity
If you see other unusual activity on Walmart Marketplace, please notify us using the Report Seller Form.
Stolen Goods
The sale of stolen property violates the property rights of rightful owners and is illegal. Walmart strictly prohibits the sale of stolen goods on the marketplace. If you believe there is stolen property listed for sale on Walmart.com, please notify us using the Report Seller Form and report the activity to your local law enforcement agency.
Suspected criminal activity involving stolen goods can be reported to the California Office of the Attorney General using the Organized Retail Theft Webform.
