Help & customer support

We offer InHome for free for the first 30 days.

• There are no charges for the first 30 days of trial.
• We’ll renew your membership and charge you for the selected plan once the trial ends.
• You must have a Walmart+ membership to add on InHome.
  • See InHome Plus Up for sign up and pricing.

InHome Payment Methods

You must use a credit/debit card or PayPal to sign up for Walmart+ InHome.

Updating InHome Payment Method

To update your payment method:

1. Sign into your account.
2. Select Walmart+.
3. Select Manage Membership.
4. Select the arrow by Payments & Billing. 
5. Select Change by Current payment method.

Failed Payment Method Reminder

A few days before your free InHome trial or billing cycle ends, we’ll check your payment method to see if we can use it. If there’s a problem, we’ll send you an email that we’ll try your payment again soon and instruct you to update your payment method in your Walmart account.

You’ll need to change your payment method to prevent your InHome Plus Up from expiring.

Prorated Fees

If your Walmart+ membership and InHome Plus Up are billed on separate days, your next payment for InHome will be prorated.

• The prorated charge for InHome covers the days between renewing your plan and your next Walmart+ membership payment date.
• This will combine your billing dates, ensuring your Walmart+ membership and InHome Plus Up share the same billing date going forward.

To Change Your Billing Date

1. Sign into your account.
2. Go to Account.
3. Select Walmart+.
4. Select Manage Membership.
5. Select Manage by Walmart+ Plan.
6. Select Change by Change billing date. 
7. Select the date on the calendar.
8. Select Continue.
9. Select Confirm.

You can't change your billing date:

• During your trial period.
• You’re within 48 hours before your current billing date.
• Your current billing dates are not the same for Walmart+ and InHome.
• You've already changed the billing date five times in a 12-month rolling period.

Changing your billing date will apply to Walmart+ and InHome. You can change your billing date on the Manage Membership page up to 48 hours before your upcoming billing date.

Examples of Walmart+ InHome Charges on Your Bank Statement

• InHome Plus Up: "WPLUS INHOME JAN 2024"
• Walmart+ Membership: "WMT PLUS JAN 2024"

See the Walmart+ InHome Terms of Use article for more information.