Help & customer support

Note: Apple iOS Users and Streaming Services

If you’re an Apple iOS user, you might notice that Paramount+ and Pluto TV services aren’t showing up in the Walmart app. You’ll need to go to Walmart.com to manage or sign up for these services. Using the website will be the same as it’s always been.

Here’s what you’ll need to do to view these services in the Walmart app:

1. Visit the Membership Hub.
2. Select See all of your Walmart+ benefits.
3. Select View all benefits at the bottom of the list.
4. Log in to the website if you’re not already logged in.
5. Choose Paramount+ or Pluto TV from the list of benefits.

Walmart+ and Paramount+

Walmart+ partnered with Paramount+ to bring this benefit to Walmart+ members.

The Paramount+ Essential (ad-supported plan) plan is included with Walmart+ monthly and annual memberships at no added cost.

How to Sign Up

You must have an active Walmart+ membership to access the Paramount+ benefit. To use this benefit, you must enroll or link your account through your Walmart+ benefit hub.

If you have a current paid subscription to Paramount+, the following conditions apply:

• You can still get this benefit if you already have a Paramount+ subscription.
• If you would like to use an email already associated with an active Paramount+ subscription, you must cancel your paid Paramount+ subscription, allow it to expire, then sign up through Walmart+. 

To sign up:

1. Sign into your Walmart Account.
2. Go to your Account page.
3. Select Walmart+.
4. Find Paramount+ Essential in the Benefits Hub.
5. Select Get Paramount+.
6. Log in or create a Paramount+ account.
   • You must use the same email for your account with Walmart+.
7. Build your profile to start streaming.

Paramount+ with SHOWTIME

You can choose to upgrade your Paramount+ Essential plan to Paramount+ with SHOWTIME for an additional $5.49 a month or $64.99 a year as part of your Walmart+ membership.

Steps to upgrade to Paramount+ with SHOWTIME:

1. Sign into your Walmart Account.
2. Go to your Account page.
3. Select Walmart+.
4. Select the Paramount+ with SHOWTIME plan.
5. Select the Manage plan button.
   
   • Monthly W+ members will pay $5.49 monthly.
   • Annual W+ members will pay $64.99 annually.
6. Select the Paramount+ with SHOWTIME plan.
7. Select a payment method.
8. Select Start Paramount+ with SHOWTIME.

Steps to downgrade back to Paramount+ Essential:

1. Sign into your Walmart Account.
2. Go to your Account page.
3. Select Walmart+.
4. Find and select Paramount+ with SHOWTIME.
5. Select the Manage plan button.
6. Choose the Paramount+ Essential plan.
7. Select Change to Paramount+ Essential.

How to Cancel Your Paramount+ Plan

To cancel your Paramount+ with Showtime plan, visit the Manage your plan for streaming services. 

Learn more about the Paramount+ benefit Video streaming with Paramount+.

Pluto TV

Walmart+ members can watch select ad-free content on Pluto TV that changes each month.

As a Walmart+ member you’ll also have access to:

• hundreds of live TV channels.
• shows on-demand.
• thousands of movies.

How to get free video streaming:

1. Sign into Walmart and select Walmart+ from the app or website.
2. Select Watch Pluto TV.
3. Select Get started.

Visit Explore Walmart+ benefits to learn more about the Pluto TV benefit.