Primark introduces major change at 24 stores - full list of locations here

Primark has launched a major change to their shopping services, with a click-and-collect service due to come into place in an additional 24 UK stores.

The popular service will be added at a further two dozen stores across the country, meaning customers can access click at collect at three quarters of Primark branches in England and Wales.

On 16 April, an additional 24 stores rolled out their click-and-collect services, bringing the total number of outlets offering the service to 158.

The new provision allows customers to make purchases online and then collect items from their local store at designated counters.

Although it is free, customers must spend a minimum of £10.

It was first launched in November 2022 across branches in the North West of England and proved highly popular. 

When it was first introduced, the additional service offered a transformative shopping experience for Primark customers, with the retailer having previously earned a reputation for it's shops being busy and difficult to navigate.

Although it was first intended as a trial to help the retailer increase sales after plummeting profits caused by Covid, the service proved has hugely successful and is now part of a huge expansion project across all UK stores. 

Primark has launched a major change to their shopping services, with a click-and-collect service due to come into place in an additional 24 UK stores

Primark has launched a major change to their shopping services, with a click-and-collect service due to come into place in an additional 24 UK stores

The popular service will be added at a further two dozen stores across the country, meaning customers can access click at collect at three quarters of Primark branches in England and Wales

The popular service will be added at a further two dozen stores across the country, meaning customers can access click at collect at three quarters of Primark branches in England and Wales

Online, customers are able to choose from over 3,000 products across its women's, men's, and kids' clothing wear, as well as its home and lifestyle ranges. 

In addition to new stores seeing the change roll out, the fast-fashion brand has also said that customers will have access to a new range of products, as reported by The Mirror

This includes several items from their newly launched adaptive clothing range, which was introduced in January for people with disabilities and was designed in partnership with disability campaigner, Victoria Jenkins

Primark's UK retail director, Kari Rodgers, said: 'We're delighted to reveal the next wave of stores to offer Click & Collect, giving more customers the chance to shop online from the great ranges they know and love before collecting in store.'

She added: 'With summer in sight, it's just one way we're making it even easier for everyone to get their summer wardrobe essentials.'

Despite the ongoing expansion of their click-and-collect service, owners of the retailer have long maintained that they will not offer customers a full online service - now or in the future. 

It comes as the fast-fashion retailer continues to experiment with new in store features, including their new self-service tills which have already launched in around 20 locations. 

Primark is also due to open a shop in Belfast that will sell solely homeware, much to the delight of it's loyal customers. 

When the new store is built, Belfast will boast a total of two Primark stores across the city.

Fans of the retailer were recently left baffled after it collaborated with the donut franchise, Krispy Kremes, to create a donut-themed collection of fashion, sleepwear and accessories 

Full list of new Primark stores offering click-and-collect


Barnstaple, 49-52 High Street, EX31 1BZ

Basildon, 106-114 Town Square, SS14 1BX

Brighton, 169-174 Western Road, BN1 2BA

Canterbury, Marlowe Arcade, CT1 2TE

Chatham, 194-198 High Street, ME4 4AY

Crawley, Store 4, County Mall Shopping Centre, RH10 1FP

Eastbourne, The Beacon, BN21 3NW

Exeter, Unit 30, Guildhall Shopping Centre, EX4 3HJ

Folkestone, Bouverie Place Shopping Centre, CT20 1AU

Gloucester, 27-37 Eastgate Street, GL1 1NS

Hull, Princes Quay Shopping Centre, HU1 3RD

Maidstone, 62-64 Week Street, ME14 1RT

Newbury, Parkway Shopping Centre, RG14 1AY

Plymouth, Unit 1, Drake Circus Shopping Centre, PL1 1EA

Portsmouth, Cascades Shopping Centre, PO1 1BU

Scunthorpe, 82b High Street, DN15 6SA

Southampton, 22-28 Above Bar Street, SO14 7DQ

Southend-on-Sea, 36-44 High Street, SS1 1JG

Swansea, St Mary’s Square, SA1 3LP

Taunton, 17-30a East Street, TA1 3LS

Thanet, Westwood Cross, CT10 2BF

Torquay, 27-33 Union Street, TQ1 1ES

Truro, Lemon Quay, TR1 2LW

Winchester, The Brooks Shopping Centre, SO23 8QY

The comments below have not been moderated.

The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline.

By posting your comment you agree to our house rules.