Ad load errors
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When an ad fails to load, a failure callback is called which provides a LoadAdError object.
The following code snippet retrieves error information when an ad fails to load:
publicvoidOnAdFailedToLoad(LoadAdErrorerror){// Gets the domain from which the error came.stringdomain=error.GetDomain();// Gets the error code. See// https://developers.google.com/admob/android/reference/com/google/android/gms/ads/AdRequest// and https://developers.google.com/admob/ios/api/reference/Enums/GADErrorCode// for a list of possible codes.intcode=error.GetCode();// Gets an error message.// For example "Account not approved yet". See// https://support.google.com/admob/answer/9905175 for explanations of// common errors.stringmessage=error.GetMessage();// Gets the cause of the error, if available.AdErrorunderlyingError=error.GetCause();// All of this information is available via the error's toString() method.Debug.Log("Load error string: "+error.ToString());// Get response information, which may include results of mediation requests.ResponseInforesponseInfo=error.GetResponseInfo();Debug.Log("Response info: "+responseInfo.ToString());}
This information can be used to more accurately determine what caused the ad load to fail. In particular, for errors under the domain com.google.admob on iOS and com.google.android.gms.ads on Android, the GetMessage() can be looked up in this help center article for a more detailed explanation and possible actions that can be taken to resolve the issue.
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Last updated 2025-03-14 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-14 UTC."],[[["When an ad fails to load, a `LoadAdError` object is provided in a failure callback, containing information about the error."],["The `LoadAdError` object provides access to the error domain, code, message, underlying cause, and response information."],["Developers can use the error code and message, especially for errors from `com.google.admob` or `com.google.android.gms.ads`, to diagnose and resolve ad loading issues with help from the provided resources."],["The `LoadAdError` object's `ToString()` method and `GetResponseInfo().ToString()` method offer comprehensive overviews of the error and response details for debugging."]]],["When an ad fails to load, the `LoadAdError` object provides details via a callback. Key actions include retrieving the error's domain using `GetDomain()`, the error code with `GetCode()`, and a descriptive message via `GetMessage()`. The underlying cause is accessible with `GetCause()`. All data is also in the `ToString()` method. `GetResponseInfo()` offers insights, possibly regarding mediation. `GetMessage()` can be researched in a specific article to resolve the cause of the ad loading failure.\n"]]
