Calling a company's customer service number and finding yourself stuck on hold for a while can be absolutely frustrating. How are you supposed to go about your day when you have to clutch a phone to your ear and hope you'll hear a human voice on the other end of the line soon?
Simple: Don't stand around clutching a phone to your ear while hoping that you'll hear a human voice on the other end of the line soon — instead get an app that'll wait on hold for you.
Sounds ridiculous and impossible? It's not. The app that'll take care of this pesky task is called Fast Customer and it is available in iOS as well as Android flavors. Oh, and as a bonus: It's free.
The way the app works is simple. All you have to do is select one of the over 2,000 companies it supports and tap a button to confirm that you need to talk to a customer service representative — and then you simply go about your day. Fast Customer will in the meantime navigate any pesky phone menus and convince whatever automated system picks up that you should be transferred to a real person — and then it will simply ring your phone when someone's available.
That's it!
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Rosa Golijan writes about tech here and there. She's obsessed with Twitter and loves to be liked on Facebook. Oh, and she can be found on Google+, too.
