Install Jetpack

Are you ready to blast off with Jetpack? Great! This document outlines what you’ll need to install, activate and get started with Jetpack, several different ways you can get connected, and some frequently asked questions about the connection process.

Requirements to install and run Jetpack on a WordPress site

• A web host that meets the minimum PHP (7.4 or higher)and MySQL (8.0 or higher), or MariaDB (10.5 or higher) versions specified in the WordPress host requirements.
• The latest version of WordPress. If your version of WordPress is out of date, you’ll see a prompt to automatically upgrade with a single click or can upgrade manually.
• A WordPress.com account. Don’t have one yet? Sign up for one here, or create one during the Jetpack connection flow. You can find out here why having a WordPress.com account connected to Jetpack is important. You only need one WordPress.com account to access all our services (including Akismet, Crowdsignal, Gravatar, and WordPress.com itself) so if you use any of these services you already have a WordPress.com account you can connect to Jetpack. You can reset your WordPress.com password here if you need to.
• A publicly accessible WordPress site: no password protection or Coming Soon / Maintenance Mode plugin in use.
• A publicly accessible XML-RPC file.
• If you’re having trouble connecting to Jetpack even after all the conditions above are satisfied, you can find our list of Known Issues here, and debug your connection here. If you’re still having difficulty connecting Jetpack, please see our Fix Jetpack Connection Issues documentation.

Install Jetpack from WP Admin

You can install Jetpack from your site’s WP Admin. To install Jetpack via the WP Admin:

1. Go to Plugins → Add New.
2. Search for Jetpack. The latest version will be in the search results. Look out for “Jetpack – WP Security, Backup, Speed, & Growth” in the results.
3. Click Install Now.
4. Next, click Activate.
5. After activating, you will be prompted to set up Jetpack. Click Set up Jetpack.

7. When prompted, click Approve to connect your site to WordPress.com. This is necessary to use many of Jetpack’s features. Learn more about features that require a WordPress.com connection.
8. After approving the connection to WordPress.com, you will be prompted to select a Jetpack plan on the Pricing page. You can select a plan with the features you need such as the Security or Complete bundle or an individual product that fits your goals. You also have the option to scroll down to the bottom of the page and start for free by clicking Start with Jetpack Free.
9. You can confirm that your site is connected to WordPress.com with your account by going to Jetpack → Dashboard→At a Glance and checking the site and account connections under Connections.

Use an Administrator account to connect Jetpack

When connecting your site to WordPress.com during Jetpack setup, be sure you’re logged in as a WordPress Administrator.

Jetpack requires administrator permissions to activate or manage any Jetpack plans without running into permission issues. Using Administrator users also allows access to the complete set of Jetpack features.

If the user connecting Jetpack doesn’t have Administrator privileges, some functionality may be limited.

To check your role:

1. In WP Admin, go to Users → All Users.
2. Confirm your WordPress user account is listed as Administrator.

If you’re not an admin, we recommend logging in with an Administrator account before connecting Jetpack.

Set up Jetpack with My Jetpack

You also have the alternative to connect Jetpack with your WordPress.com account from My Jetpack. To do that:

1. Go to Jetpack → My Jetpack.
2. UnderConnection, click Connect.
3. You will then be prompted to connect your user account. Click Connect your user account.
4. When prompted, click Approve to connect your site to WordPress.com.

Jetpack installation frequently asked questions (FAQs)