| title | description | author | manager | ms.author | ms.custom | ms.date | ms.service | ms.topic |
|---|---|---|---|---|---|---|---|---|
Support and help options for Microsoft identity platform developers | Learn where to get help and find answers to your questions as you build identity and access management (IAM) solutions that integrate with Microsoft Entra ID and other components of the Microsoft identity platform. | OwenRichards1 | CelesteDG | owenrichards | has-adal-ref | 05/31/2023 | identity-platform | concept-article |
If you need an answer to a question or help in solving a problem not covered in our documentation, it might be time to reach out to experts for help. Here are several suggestions for getting answers to your questions as you develop applications that integrate with the Microsoft identity platform.
Explore the range of Azure support options and choose the plan that best fits you. The following options for creating and managing support requests are available in the Microsoft Entra admin center:
If you already have an Azure Support Plan, open a support request here.
If you're using Microsoft Entra External ID in an external tenant, the support request feature is currently unavailable for external tenant technical issues. However, you can use the Give Feedback link on the New support request page to provide feedback. Or, you can switch to your Microsoft Entra workforce tenant and open a support request.
If you're not an Azure customer, you can open a support request with Microsoft Support for business.
Get answers to your identity app development questions directly from Microsoft engineers, Azure Most Valuable Professionals (MVPs), and members of our expert community.
Microsoft Q&A is Azure's recommended source of community support.
If you can't find an answer to your problem by searching Microsoft Q&A, submit a new question. Use one of following tags when you ask your high-quality question:
| Component/area | Tags |
|---|---|
| Microsoft Entra External ID / External Identities | Microsoft Entra External ID |
| Microsoft Entra B2B / External Identities | Microsoft Entra External ID |
| Azure AD B2C | Microsoft Entra External ID |
| All other Microsoft Entra areas | Microsoft Entra ID |
| Azure RBAC | Azure Role-Based access control |
| Azure Key Vault | Azure Key Vault |
| Microsoft Security | Microsoft Defender for Cloud |
| Microsoft Sentinel | Microsoft Sentinel |
| Microsoft Entra Domain Services | Microsoft Entra Domain Services |
| Azure Windows and Linux Virtual Machines | Azure Virtual Machines |
If you need help with one of the Microsoft Authentication Libraries (MSAL), open an issue in its repository on GitHub.
Azure Updates: Learn about important product updates, roadmap, and announcements.
What's new in docs: Get to know what's new in the Microsoft identity platform documentation.
Microsoft Entra Blog: Get news and information about Microsoft Entra ID.
Tech Community: Share your experiences, engage, and learn from experts.
Have an idea for improving the Microsoft identity platform? Browse and vote for ideas submitted by others or submit your own:
https://feedback.azure.com/d365community/forum/22920db1-ad25-ec11-b6e6-000d3a4f0789
