Auto
Offerings range from Advisory Services that can influence development earlier in the process to annual subscriptions including dashboards and raw data files for CR’s testing data, reliability and satisfaction survey data on current U.S. vehicles, ADAS and emerging Active Driving Assistance systems. Additional analyses and day-to-day support are included.
Solutions
Delivers more granular data behind CR’s published test and performance ratings for most autos sold in the U.S.
Offers a comprehensive, industry-wide view of long-term product reliability in the U.S. marketplace based on CR member surveys including owner satisfaction drivers.
Gain a deeper understanding of CR ratings by leveraging CR expertise and data to make better decisions earlier in the product development process.
Delivers more granular data behind CR’s published test and performance ratings for most tires sold in the U.S.
Analyze perceptions and satisfaction of various ADAS features based on CR member surveys.
- Auto
- Tires
Tires Test Insights also available. Tires Satisfaction Drivers coming soon. Contact us to learn more.
Auto Advisory Services
- Work directly with CR experts to impact the product development process
- Leverage advice from CR experts to uncover key opportunities
- Better understand what consumers value most
Understanding of a vehicle’s performance on CR’s Auto tests prior to production.
OEM provides pilot vehicle to CR to be tested as a production vehicle on CR’s test track.
Insights into likely vehicle performance and opportunity areas via CR’s lens during PDP.
CR Testers visit OEM (or at CR) and evaluate a vehicle to provide feedback at a very high level.
Understanding of specific system or component (including usability) performance.
CR Testers visit OEM (or at CR) and evaluate system or component in development.
Leveraging CR’s test track in the product development process as an additional input.
OEM rents CR track and tests their own vehicle there to learn about the likely differences in test results.
Clarification and deeper insights into what drove the evaluations for a particular vehicle.
Workshop with the experts at CR’s test track on the results and specific factors affecting a vehicle review.
Auto Road Test Insights
- Ratings for 97 percent of vehicles sold in the U.S.
- Enhanced Test Reports written by CR experts highlighting improvement areas
- Data on over 240 vehicles
Provides more granularity than CR’s published road test data, plus over 30 unpublished test results on over 240 vehicles, in an analysis-friendly format.
Dashboards plot vehicles by CR category (Large SUV, Small SUV), or customized car segment for further comparison.
Data visualizations help highlight opportunities, gaps to best-in-class, and improvements based on CR's test priorities.
Auto Reliability Insights
- Data on over 350,000 vehicles
- 580-plus unique car models across 23 model years
- Over 240,000 searchable consumer verbatims across survey years
Understand relative importance of trouble spot problem rates to CR’s Reliability score.
Provides a comprehensive, industry-wide view of owner satisfaction in the U.S. marketplace across 11 model years, based on CR member survey data. Searchable consumer verbatims deliver greater insight into infotainment and other areas.
Provides a comprehensive, industry-wide view of long-term, post-warranty reliability in the U.S. marketplace across 23 model years, based on CR member survey data and consumer verbatims.
Tire Test Insights
- Comments on Ride and Handling written by CR experts highlighting improvement areas
- Data on over 135 tires.
Data visualizations help highlight opportunities, gaps to best-in-class, and improvements based on CR's test priorities.
Dashboards plot Tires by CR category (All Season SUV, Winter-Snow Truck), or customized tire segment for further comparison.
ADAS Satisfaction Survey Data
- Data on over 50,00 vehicles across model years
- Over 20,000 searchable verbatims across survey years
