PHAB Story of Impact:
PHAB Accreditation as a Catalyst for Strategic Improvement: How the North Carolina Division of Public Health Transformed its Approach to Better Serve Nearly 11Million Residents
With limited funding, the North Carolina Division of Public Health (NCDPH) needed a way to maximize impact. Pursuing PHAB accreditation became the catalyst for a statewide transformation—strengthening infrastructure, optimizing resources, and building lasting community trust.