Below are links to sample articles from the monthly newsletter published for NARTS members only.

Your NARTS Network, our monthly online digital flipbook newsletter, brings you the latest news and information about activities within the association and industry. It carries valuable resale/retail related articles as well as current association news. It provides targeted education on all aspects of the resale industry, including customer service, employee relations, promotions, advertising, selling techniques, NFP issues and hot topics.

Our digital flipbook format puts our newsletter on the cutting-edge. You can view it with a Table of Contents and List of Advertisers. Just click on an article or ad and the newsletter will open to that specific page. You can also click "Slideshow" to quickly scan the entire issue. Our flipbook is printable and works on all mobile devices. The past four years of the newsletter are archived in the Members Only section of our newsletter, making it easy for new members to read and/or print out complete back issues. YOUR NARTS Network is just one of the many benefits of NARTS membership.

Current President's Message

Articles from 2008 and 2009 Newsletters

When Can You Afford to Hire?	Consequences of Counterfeits	Ethics
Gold Shoes	Great Work	Partly Sunny
Accentuate the Positive	A Habitual Shopkeeper	Make it Clear
They're Helping... Not Hurting	Selecting the Right Computer	The Emyth Revisited
Marketing to Existing Customers	8 Ways to Say Thank You	Every Store has a Story
Maximize Your Customer	Tough Times - Tough People	More Than a Hobby
Your Business Image	Attaining Balance	A Rule is a Rule... Except
Bigger Isn't Always Better	Twinkle with Enthusiasm	Competition... A Blessing

Additional Newsletter Articles

A Matter of Ethics	Accountability is Everything!	Celebrate Something!
The Coupon Caper	The Exchange Club	Yes... February is So Slow
Welcoming Customer Feedback	Turn A Lemon into Lemonade	We've Come A Long Way
Media Frenzy	Resale Meltdown	A Truly Memorable Shop
My Top Ten Ad Ideas	Park Once	Create A Swing Shop
Hosting Shopping Parties	Standing Out in a Crowd	Perfect Prom Promotions